← Human Resources
11 modules · 11 lessons
Workplace Diversity
With the world becoming more mobile and diverse, diversity has taken on a new importance in the workplace. This course will enable you to use strategies for removing barriers and stereotypes, and to encourage diversity in the workplace and even through their community. The Workshop Diversity workshop will help you to understand what diversity is all about, and how you can help create a more diverse world at work and at home. You will be instructed to use skills such as active listening to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength.
Access is given by your company administrator.
What you will cover
- 01Introduction to workplace diversity1 lesson + exam
- 02Understanding diversity1 lesson + exam
- 03Understanding stereotypes1 lesson + exam
- 04Breaking down the barriers1 lesson + exam
- 05Verbal communication skills1 lesson + exam
- 06Non-verbal communication skills1 lesson + exam
- 07Being proactive1 lesson + exam
- 08Coping with discrimination1 lesson + exam
- 09Dealing with diversity complaints as a person1 lesson + exam
- 10Dealing with diversity complaints as a manager1 lesson + exam
- 11Dealing with diversity complaints as an organisation1 lesson + exam