← Sales and Marketing
20 modules · 20 lessons
Sales Excellence
Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires you to convince someone with a potential interest that there is something for them in making their interest concrete – something that merits spending some of their hard-earned money. The Sales workshop will give you a basic sales process, plus some basic sales tools, that you can use to seal the deal, no matter what the size of the sale. You will become more confident, handle objections, and learning how to be a great closer.
Access is given by your company administrator.
What you will cover
- 01Introduction to the workshop1 lesson + exam
- 02Introduction to sales essentials1 lesson + exam
- 03The salesperson1 lesson + exam
- 04Goals and planning1 lesson + exam
- 05Resources1 lesson + exam
- 06The product1 lesson + exam
- 07Finding prospects1 lesson + exam
- 08The client1 lesson + exam
- 09Feasibility1 lesson + exam
- 10Meeting clients1 lesson + exam
- 11Meeting clients - Presentations1 lesson + exam
- 12Written proposal1 lesson + exam
- 13Negotiations1 lesson + exam
- 14Objections1 lesson + exam
- 15Client follow-up1 lesson + exam
- 16Relationships1 lesson + exam
- 17Selling by phone1 lesson + exam
- 18Incoming calls1 lesson + exam
- 19Customer care1 lesson + exam
- 20Personality types1 lesson + exam