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11 modules · 11 lessons

Negotiation Skills

Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. Through this workshop participants will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating. The Negotiation Skills workshop will give your participants a sense of understanding their opponent and have the confidence to not settle for less than they feel is fair. Your participants will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future. Course Outcomes: Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA Lay the groundwork for negotiation Identify what information to share and what to keep to yourself Understand basic bargaining techniques Apply strategies for identifying mutual gain Understand how to reach consensus and set the terms of agreement Deal with personal attacks and other difficult issues Use the negotiating process to solve everyday problems Negotiate on behalf of someone else

Access is given by your company administrator.

What you will cover
  1. 01Negotiation_Skills Module1 lesson + exam
  2. 02Negotiation_Skills Module 21 lesson + exam
  3. 03Negotiation_Skills Module 31 lesson + exam
  4. 04Negotiation_Skills Module 41 lesson + exam
  5. 05Negotiation_Skills Module 51 lesson + exam
  6. 06Negotiation_Skills Module 61 lesson + exam
  7. 07Negotiation_Skills Module 71 lesson + exam
  8. 08Negotiation_Skills Module 81 lesson + exam
  9. 09Negotiation_Skills Module 91 lesson + exam
  10. 10Negotiation_Skills Module 101 lesson + exam
  11. 11Negotiation_Skills Module 111 lesson + exam